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The companies within the Capital Group are noted for providing exceptional service. In addition to focusing on consistent long-term investment results, we believe it is equally important to be readily available to investors and their intermediaries.
Individual investors
In the United States, American Funds Service Company, the transfer agent for American Funds, provides service to millions of individual investors and the financial advisers who represent them. American Funds shareholders can contact representatives at service centers across the country (in Irvine, California; Hampton Roads, Virginia; Indianapolis, Indiana; Phoenix, Arizona; and San Antonio, Texas). These representatives are extensively trained to provide the highest level of knowledgeable service. Financial advisers may contact our team of broker-dealer support and dealer relations representatives within American Funds Distributors, who provide prompt assistance with client accounts.
Individual investment counselors in our Personal Investment Management unit work with high-net-worth clients to help them with their unique investment needs.
The Capital Group companies also manage mutual funds for individual investors in Canada and Europe, and investment trusts in Japan.
Institutional investors
Institutional clients and consultants throughout the world receive personalized service from relationship managers and their teams dedicated to meeting their investment needs. They have access to our team of professionals and can answer questions about a range of issues — from world market conditions to specific investment results.
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